Effective Date: 4/4/2026
These Host Program Terms and Conditions (“Terms”) govern participation in the Olive Gardens Resort Host Program (the “Program”) offered by Olive Gardens Resort, its owners, operators, affiliates, successors, and assigns (“Company,” “we,” “us,” or “our”).
By applying to join the Program, confirming your email address, submitting KYC information, uploading identification documents, or participating in the Program in any manner, you (“Host,” “Applicant,” or “you”) agree to be legally bound by these Terms.
The Program allows approved hosts to promote the Company’s reservation services and earn commissions on qualifying reservations attributed to them, subject to these Terms, internal review, level requirements, fraud checks, verification checks, payout approval, and all other applicable rules established by the Company.
To apply and remain eligible for the Program, you must:
Submission of an application does not create any right to participate in the Program. All applications are subject to review, verification, risk assessment, and final approval by the Company in its sole discretion.
You must confirm your email address through the email confirmation process provided by the Company. Applications may remain pending, be rejected, or be permanently closed if the email address is not confirmed.
You must also complete all required Know Your Customer (“KYC”) procedures. KYC may include, without limitation:
The Company may reject any application, request additional documents, suspend review, or refuse approval if:
No application may be approved unless the email address has been confirmed and all required KYC requirements have been completed to the Company’s satisfaction.
Only applicants expressly approved by the Company may act as hosts under the Program. The Company may approve, reject, delay, limit, suspend, or revoke any application or account at any time, with or without explanation, to the fullest extent permitted by applicable law.
The Company may assign each approved Host a status, level, referral code, referral link, account ID, commission structure, and payout settings. These may be modified at any time under these Terms.
Participation in the Program does not create an employment relationship, agency relationship, partnership, joint venture, franchise, fiduciary relationship, or exclusive arrangement between you and the Company. You participate as an independent contractor solely for the limited purpose of receiving eligible referral commissions under these Terms.
You have no authority to bind the Company, make promises on behalf of the Company, negotiate contracts for the Company, collect funds on behalf of the Company unless expressly authorized in writing, or represent yourself as an employee, partner, official representative, or legal agent of the Company.
The Program may include multiple host levels, tiers, or statuses, including for example Bronze, Silver, Gold, Platinum, VIP, or any other designation determined by the Company.
Host levels may be based on one or more factors, including:
The Company may define, update, or remove host levels and may assign different commission percentages, flat fees, bonuses, qualification thresholds, hold periods, payout delays, benefits, access rights, or account privileges for each level.
Levels, thresholds, and related benefits are determined solely by the Company and may be revised at any time. Progress toward a level does not guarantee achievement, retention, or payment at that level.
A commission is earned only on a reservation that the Company determines, in its sole discretion, to be a valid, qualifying, trackable, non-fraudulent reservation properly attributed to your host account.
A reservation may be disqualified from commission eligibility for any reason including, without limitation:
The Company’s booking records, fraud systems, analytics systems, attribution systems, and finance records will govern commission determination in the event of any conflict.
Reservation attribution is determined exclusively by the Company’s internal systems and rules. The Company may use referral links, referral codes, cookies, account matching, manual review, booking records, or other tracking methods.
Attribution is not guaranteed. If multiple hosts, codes, links, campaigns, or traffic sources are connected to the same reservation, the Company may determine the final attribution in its sole discretion.
The Company may reject or reassign attribution where fraud, conflict, duplicate claims, or technical uncertainty exists.
Commissions may be calculated as a percentage of the reservation value, a fixed amount per reservation, a performance bonus, or another method chosen by the Company.
Unless expressly stated otherwise by the Company in writing, commissions are calculated only on the eligible net reservation amount actually recognized by the Company, excluding taxes, fees, chargebacks, refunds, promotional deductions, manual credits, waived amounts, or non-commissionable items.
All commissions are subject to payout review before release. The Company may delay, withhold, place on hold, recalculate, offset, reduce, or deny any payout pending fraud checks, quality checks, cancellation checks, refund windows, dispute resolution, KYC review, payment verification, or operational review.
A payout is not due merely because it appears in a dashboard, statement, pending balance, or estimated earnings view. Only commissions approved by the Company for payout become payable.
The Company may require additional documentation before payout, including updated identification, tax details, payment ownership proof, invoices, bank details, source-of-funds explanations, or other compliance information.
Payouts may be subject to conditions including, without limitation:
The Company is not responsible for delays caused by incomplete information, failed payments, intermediary banks, payment processors, compliance reviews, force majeure events, technical failures, or third-party service issues.
You are solely responsible for determining, reporting, and paying any taxes, duties, levies, charges, or governmental obligations arising from your participation in the Program or receipt of payments.
The Company may request tax forms, payment declarations, invoices, or supporting records and may withhold payment where required by law, regulation, policy, or internal compliance procedures.
You agree to act honestly, professionally, and lawfully at all times. You must not:
Hosts may promote the Company only in a lawful and professional manner. All marketing must be truthful, brand-safe, and consistent with any instructions provided by the Company.
Without the Company’s prior written consent, you may not:
The Company may monitor host activity, conversion quality, cancellation rates, complaint levels, ratings, review patterns, customer disputes, fraud indicators, and general program performance.
Ratings, quality measures, and performance indicators may affect eligibility, account standing, level advancement, commission rates, payout timing, and continued participation in the Program.
You authorize the Company to verify any information you provide, directly or through service providers, databases, payment partners, compliance vendors, identity verification vendors, fraud screening providers, or lawful third parties.
You must promptly update any information that becomes inaccurate, outdated, incomplete, or misleading.
By submitting identification documents or KYC materials, you represent and warrant that all submitted documents are genuine, current, unaltered, belong to you, and are lawfully provided.
The Company may store, review, validate, reject, re-request, or re-verify your KYC materials at any time as part of onboarding, periodic review, payout review, risk review, compliance obligations, fraud prevention, or account audits.
The Company may collect, process, store, review, transfer, and use personal data and submitted documents as reasonably necessary to operate the Program, verify identity, manage hosts, track reservations, review commissions, process payouts, prevent fraud, meet legal obligations, and enforce these Terms.
You must not collect, store, or use customer personal data except as expressly authorized by the Company or permitted by law. You must maintain appropriate confidentiality and security over any information you receive through the Program.
Any non-public information relating to the Company, its operations, commission structure, host data, customers, dashboards, internal policies, booking records, business methods, payout decisions, or verification processes shall be treated as confidential information.
You may not disclose or misuse confidential information during or after your participation in the Program.
All trademarks, logos, branding, designs, software, content, systems, and materials provided by the Company remain the exclusive property of the Company or its licensors.
Participation in the Program does not transfer any ownership rights. Any limited right to use Company branding may be revoked at any time.
If a reservation is cancelled, refunded, reversed, unpaid, disputed, or later determined to be invalid or non-qualifying, the Company may reduce, cancel, reclaim, offset, or reverse related commissions, whether such commissions are pending or have already been shown in your account.
If a payment has already been made to you in excess of the final approved amount, the Company may deduct the overpaid amount from future payouts or require direct repayment.
The Company may suspend, restrict, freeze, downgrade, deactivate, or terminate your application, account, commissions, host level, referral tracking, or Program participation at any time, with or without prior notice, for any reason including:
Suspension or termination may result in forfeiture, delay, or permanent withholding of some or all pending commissions where the Company reasonably determines such action is necessary.
The Company makes no guarantee regarding approval, reservation volume, conversion rates, level progression, commission rates, payout timing, profitability, income, or continued availability of the Program.
To the fullest extent permitted by law, the Program is provided on an “as is” and “as available” basis. The Company disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, availability, non-infringement, and accuracy.
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or loss-of-profit damages arising out of or relating to the Program, your application, your participation, any reservation, any commission decision, any payout review, any delay, or any suspension or termination.
To the fullest extent permitted by law, the total aggregate liability of the Company arising out of or relating to the Program shall not exceed the total approved commissions actually paid to you by the Company during the three (3) months immediately preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless the Company and its owners, officers, directors, employees, agents, affiliates, contractors, successors, and assigns from and against any claims, losses, liabilities, damages, costs, expenses, fines, penalties, or legal fees arising out of or relating to:
The Company may maintain records relating to your application, verification, tracking, performance, and payouts. You agree that the Company’s internal records shall be the primary basis for determining booking attribution, commission status, payout status, and compliance standing, unless clearly proven otherwise.
The Company may amend these Terms, modify the Program, change host levels, change commission structures, update payout procedures, revise KYC requirements, or discontinue the Program at any time. Updated Terms become effective when posted or otherwise communicated by the Company, unless a later date is stated.
Continued participation in the Program after any update constitutes acceptance of the revised Terms.
The Company shall not be liable for delay, interruption, or failure resulting from events beyond its reasonable control, including system failures, cyber incidents, payment processor issues, natural disasters, war, civil unrest, labor disruptions, governmental actions, sanctions, internet failures, or utility failures.
These Terms shall be governed by and construed in accordance with the laws specified by the Company in its official legal settings, policies, or contracting framework, without regard to conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to the Program or these Terms shall be submitted to the courts or dispute forum designated by the Company in its official legal framework, unless otherwise required by mandatory law.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
These Terms, together with any related policies, program rules, payout rules, verification requirements, and written instructions issued by the Company, constitute the entire agreement between you and the Company regarding the Program and supersede prior discussions or understandings relating to the same subject matter.
For questions relating to the Program, application status, verification, or payout review, contact:
info@oliveresort.com
Applicant Acknowledgment: By applying to the Host Program, confirming your email address, submitting KYC information, or continuing to participate in the Program, you acknowledge that you have read, understood, and agreed to these Terms, including the Company’s right to conduct email verification, identity verification, KYC review, payout review, fraud checks, and approval control.
