Terms & Conditions

By proceeding with the reservation you accept and agree with Olive Gardens Resort (the Hotel) that the reservation (details of which are set out on the reservation calendar), if accepted by us, shall be on the terms and conditions as follows:

RATES AND DEPOSIT
We require a non refundable security deposit equal to 50% of the total amount of your reservation.
Reservations made online or by phone requires non refundable deposits paid via Western Union or direct bank deposit.
Western Union BOB: Send to Olive Gardens Resort
The rates quoted are based on your period of stay and may vary on weekends.
Rates are subject to change as a result of changes in your arrival and/or departure dates.
Rates quoted are in US Dollars.
Rate is calculated per the number of guests including children or maids. When asking for an extra bed, you will be charged extra.
Failing to declare the exact number of guests (adults, children or maids) will result in the immediate cancellation of your reservation with no refund to your paid deposit.
We charge per person based on minimum two persons occupancy.
Rates do not include any applicable prevailing government taxes at time of occupancy.
The maximum number of guests per double room is 2 guests, Triple room is 3 guests, family suite is 4 guests, grand suite is 5 guests and junior suite is 2 guests. A fee will be charged for each additional guest (adult, child of any age or maids) staying in any room.
In the event you complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

ELIGIBLE AGE FOR CHECK-IN
You must be at least 18 years of age to check-in and register for a room.
We only welcome families, married couples, mixed gender groups, corporate events.
WE DO NOT OFFER DAILY OR HOURLY BOOKINGS.

CHECK-IN AND CHECK-OUT TIME
Check-in time is from 2:00 PM and check-out time is by 11:59 AM.
As required by law, we register all guests to the Lebanese General Security registry book. A valid government-issued identification or passport is required for all guests at check-in.
No unregistered visitors can enter the rooms at any time. They are welcome at our Hotel restaurant.

EARLY ARRIVAL AND LATE DEPARTURE
Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel’s Reception area for assistance in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.
Late check-outs are available on request subject to room availability and occupancy level.
Please check with the Hotel’s Reception at least 24 hours prior to your departure on availability of late check-out.
A half-day room charge may be incurred for late check-out between 12pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.

FOOD OR DRINKS
No food, drinks of any kind to be entered into the Resort. We do have a restaurant for all your requirements.
No Argileh or charcoal lighters allowed from outside the Resort.
Full prices of entered items will be billed to your room in case you enter any of the items mentioned.

SMOKING
No smoking Cigars, Cigarettes or Argileh inside the rooms.

TYPE OF ROOM
In case the room selected was not available, we reserve the right to assign you another room.

Horse Wagons:  NO LONGER AVAILABLE

Grand Hotel: The grand hotel consists of ten junior suites, two duplexes and a bridal suite.

Junior Suite: each junior suite consists of salon, minibar, toilet and a king size bedroom; each room has its own air condition and a TV with satellite receiver. Fits up to four guests.

Duplex Suite: each suite has a salon with TV, air condition, minibar and toilet. Upper floor with two separated bedrooms, first room with three single beds and air condition and second room with king size bed and air-condition. Plus a private terrace.

Bridal Suite: One large salon with mini bar, TV and air-condition. One large bedroom with air-condition plus a large private terrace overlooking the resort and a view of the cedars mountains.

Hotel Bungalows: We have four hotel bungalows which consist of four suites or six rooms per bungalow. The bungalow can be rented for a large family or group and could be divided into two family suites, one double room and one double plus.

Family Suite: Two bedrooms, first room with three single beds, TV, minibar and air-condition. Second room with king size bed, TV, air-condition and toilet. Fits up to five guests.

Double plus: a single room with queen size bed and a single bed with TV, air-condition, mini bar and toilet.

Double: single room with TV, air-condition, mini bar and toilet.

Junior Bungalow: consists of a salon with TV and air-condition, kitchen, toilet, bedroom with air-condition and a private terrace.

CANCELLATION POLICY
In the event of no-show, a fee of one night’s room will be charged.

GROUP RESERVATIONS
For reservations for groups of 10 rooms and above, please send an email to info@oliveresort.com.

BREAKFAST CHARGE
All rooms and suite rates do not include breakfast unless stated or confirmed when making a reservation online or by phone. Any non-hotel registered guest will be charged for the breakfast.

USE OF COUPONS
Please use fair play when using coupons. We reserve the right to cancel any coupon at any time for any any amount or reservation without further notices.

FURTHER INFORMATION
You may unsubscribe to any such email at any time upon receipt of the said email.
No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.
This reservation is not transferable. No name change is allowed.

TIMESHARE
The ARABIAN INVESTMENT & TOURISM is a separate company and not affiliated or owned by Olive Gardens Resort. The ARABIAN INVESTMENT & TOURISM is responsible for the sale of timeshare only. Therefore, any claims or advertisement does not represent the Olive Gardens Resort but only of The ARABIAN INVESTMENT & TOURISM at their own responsibility.

GENERAL PROVISIONS
By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel’s standard terms and conditions of stay.
The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Republic of Lebanon.
The Contracts (Rights of Third Parties) Act shall apply.